Service delivery at flow speed

ITFlex keeps staff and clients in sync from kickoff to renewal.

Launch a branded workspace where your internal team executes playbooks while clients track progress, approve deliverables, and raise requests—powered by Next.js on the front end and PocketBase at the core.

Live alignment

FlowTech rolloutOn track
  • Automations QA & sign-off

    Staff: Jordan • Client: Samira

    Due in 2d
  • Training session scheduled

    Thursday, 10:00–11:30 AM ET

    Confirmed
  • Client feedback

    “Everything is moving faster than our old process.”

    Shared

Built for predictable handoffs.

ITFlex wraps your PocketBase collections with thoughtful experiences, so teams execute repeatable playbooks without losing the human touch.

See the flows in action

Flow orchestration

Automate onboarding, runbooks, renewals, and escalations with PocketBase collections powering every step.

Shared command center

Give staff and clients a single source of truth—announcements, tasks, and documents stay perfectly synced.

Security-first access

Granular permissions, secure file delivery, and audit-ready tracking designed for sensitive engagements.

Operational insights

Track cycle times, SLA performance, and client health signals in real-time dashboards.

Next.js on the edge, PocketBase at the core.

ITFlex pairs the ergonomics of Next.js app router with a PocketBase backend for auth, data, and real-time flows. Sync staff and client experiences on top of the same datastore—no brittle middleware required.

  • • Collections: announcements, tasks, schedule, tickets
  • • Auth: PocketBase rules for staff & client roles
  • • API: Next.js route handlers proxy secure writes